Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All the orders over USD20 will get free shipping (via airmail or epacket). If you need to receive order quickly, please choose Express Shiping and pay extra fees. DHL, Fedex and TNT are optional for choosing.

Which payment methods are accepted in the Online Shop?

We accept payment with Paypal and Bank Transfer.

How long will delivery take?

Delivery time depends on the shipping method. The estimated delivery time as below:

  • China Post EMS ePacket special lines (7-11 days)
  • Global Postal Airmail Service – No Tracking (10-20 days, order’s amount under USD20 )
  • Global Postal Airmail Service – Tracking (10-18 days)
  • Global Express Expedited (3-4 days)
How secure is shopping in the Online Shop? Is my data protected?

Yes, your shopping is completely safe. The payment is connected to the Paypal’s website. For more information, please refer to our “Privacy Policy”.

What exactly happens after ordering?

Your order will be sorting and packed in very good condition, shipped in 1-2 business day. We will keep communicating with you, such as: confirm address, send tracking number, ect. If you have additional information, please let us know on time before shipping.

Do I receive an invoice for my order?

If you need an invoice, please request from us.